Support

Contact us

Questions, bug reports, purchase issues or feedback — write to us:

To help us solve the problem faster, please include:

• the app name and its version (shown in the App Store under Version History);
• your device model and iOS version;
• what happened and what you expected, with a screenshot if possible.

We read every message and usually reply within a few business days.

Frequently asked questions

I made a purchase but did not receive it

Close the app completely and open it again with an internet connection — pending purchases are delivered on start. If the purchase still did not arrive, email us with the date of the purchase and the order ID from your Apple receipt email.

How do I get a refund?

Purchases on iPhone and iPad are processed by Apple. You can request a refund at reportaproblem.apple.com.

Will I lose my progress if I delete the app?

Unless the app offers an account or cloud saves, progress is stored on your device. Deleting the app deletes the progress, so please keep it installed when you update it.

Ads

Some of our free apps show ads. If an app offers a way to remove ads, it is described in the app itself.

Privacy and data deletion

Read our Privacy Policy. To request deletion of your data, email us with the subject “Delete my data”.